Subject: Late shipping
From: YASSER LSM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 20 Dec 2020 01:16:55 -0700 (MST)

Hi Team, 

Problem Statement: Late shipping 

Order Date : Nov 28, 2020 
Order ID: 6248471091 
Tracking ID: NA 
Ticket No: 1820954 

Issue Description: As per hybris, the status is showing SUBMITTED_TO_WAREHOUSE. The case was escalated to WH in a child ticket No.1827272, but no response. Now the customer is asking for delivery. 

Please look into this matter and do the needful. 
Regards, 
Yasser