Subject: Re: Late Shipping / 6237503780
From: Apoorv Joshi <[email-masked]>
To: Akshay Berry <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Sankar <[email-masked]>, Seeta Seeta <[email-masked]>, Rehan Khan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 20 Dec 2020 01:12:46 -0700 (MST)

Hi Akshay, 

Thanks for your help! 

Kindly assist if there is any update on the case. 

Regards 
Apoorv 

From: "Akshay Berry" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Sankar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Rehan Khan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 6 December, 2020 12:41:02 
Subject: RE: Late Shipping / 6237503780 

[ mailto:[email-masked] | @Sankar T ] Please cancel the same in Hybris. 

As per OMS it is cancelled from their side. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Akshay Berry 
Sent: Tuesday, December 1, 2020 11:19 AM 
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Rehan Khan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: RE: Late Shipping / 6237503780 

Hi Apoorv, 

Raised to tech. 

INC0919843 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, December 1, 2020 11:09 AM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Rehan Khan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Late Shipping / 6237503780 

External email sender, please take precaution. 

Hi Team, 

Please assist in cancellation of the following remaining items: 

162099533 - - Assorted 2-Piece Hair Clamp Set 

162099553 - - Spot Print Hair Clamp - Set of 6 

162177251 - - Printed Hipster Briefs with Wide Elasticised Waistband 

161435910 - - Skechers Printed Ankle Length Sports Socks 

162178411 - - Woven 4-Piece Placemat Set - 30x45 cms 

Thank you for your help! 

Regards, 

Apoorv 

From: "Rehan Khan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 20 November, 2020 21:53:23 
Subject: Late Shipping / 6237503780 

Hi Team, 

The customer has placed his order on Oct 31, 2020 and still the order has not shipped yet so we have escalated to the warehouse but did not received any response from their side. 

So we request you please do the needful and help us to close this case as soon as possible. 

Order Date: Oct 31, 2020 

Order ID: 6237503780 

Tracking ID: N/A 

Ticket number - 1669733 

Child Ticket number - 1679364 

We are looking forward to your reply. 

Regards 

Rehan 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com