Subject: Create RMA Manually for 9612914261
From: JUHI GOEL <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 20 Dec 2020 00:02:40 -0700 (MST)

Hi Team, 

Problem Statement:While creating the RMA we are getting error. 
Ticket Number: 1702018 
Order Date : Nov 8, 2020 
Order ID: 9612914261 

Assistance Required: Please check with OMS team whether any other RMA available for this product (Striped T-shirt with Polo Neck and Short Sleeves) 
Issue Description: While creating RMA we were getting error so we raised it on zira. https://landmark.atlassian.net/browse/REL-127947 , However they are also unable to create the RMA and resolve the issue and suggesting to ask OMS team to create it manually. 
Regards, 
Juhi Goel