Subject: Refund not processed - Ticket ID 1807856
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Sat, 19 Dec 2020 21:25:52 -0700 (MST)

Hi Team, 

With regards to the below mentioned Order ID's the customer is confirming that the Aramex team has visited him twice and collected all the items from him. Kindly confirm whether these items were returned back to us or not: 

Order ID 	AWB 	Item ID 
9614940290 	46043325016 	162341779, 162396449, 162485857, 162045719 
9615705058 	46043422530 	162373534, 162373542, 162373550 
9615710523 	46043691665 & 46043740562 	162191130 * 2 
9616680404 	46043958914 	161883273, 162639744 

The customer is threatening to raise a complaint. Kindly assist. 

Regards, 
Nikhil.