Subject: Refund approval //8364267062
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 19 Dec 2020 19:17:21 -0700 (MST)

Hi Team, 

Order #8364267062 
Order Date: Dec 14, 2019 
Tracking ID: 201912151327264 

With reference to order number: 8364267062 and AWB number: 201912151327264. 

Store code: (Babyshop)21118 

Status shows pickup complete, however customer is complaining that he didn't collected the order. We have emailed to the store team, and they are unable to provide us the POC. 

Kindly look into this and provide us the refund approval. 

The order value is KWD 7.22 

Thanks & Regards, 
Seeta Kunwar