Subject: Re: need to refund
From: "Ahmed Fathalrahman Alsharif. Ahmed" <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sat, 19 Dec 2020 10:29:05 -0700 (MST)

Hi Team, 

Kindly update and take action and resolve the case as soon as possible 

Regards 
Ahmed 

From: "Ahmed Fathalrahman Alsharif. Ahmed" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Monday, 14 December, 2020 05:06:36 
Subject: need to refund 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date :Dec 4, 2020 
Order ID: 8220151155 
Tracking ID: NA 
Assistance Required: Need refund for customer. 
Issue Description:The customer tried to place order and the order (8220151155) cancelled on validation and the customer made another order (8220145823) and the order placed successfully . the amount has been detected twice and the refund has been not processed kindly refund the amount as soon as possible . 

Regards, 
Fauzan