Subject: Re: RE: Order status update // 9617945361
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Dec 2020 15:24:03 +0000

Dear Mohd,     As per your concern, we have published the Delivered status according to above request please check and confirm.            You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/1b872504e3f347e62c6ff917fd973a42d0fa840f14ea3224294b6953513d4096 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,     Nishant Kamal Technical Engineer | FarEye           Call: +91 70-6595-6595  || www.getfareye.com        Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Sat, 19 Dec at  6:57 PM
                            ,  Vishwajeet Singh <[email-masked]>  wrote:
                             
 Dear Team, 

  

 Pl change the status as delivered. 

  

 
Time stamp
29 Nov 202010:39 AM

 

 

   

   
 
 Regards, 

 VJ 

 Supply Chain || Landmark Group 

 Landmark Tower, 18th Floor , Dubai Marina 

 UAE M     +971-585429874 

 UAE P      +971-45174259 

 KSA M     +966-596014307 

 

 

  

 
  
 From: FarEye Support <[email-masked]>  
Sent: Thursday, December 17, 2020 8:02 PM 
To: Mohd Imran <[email-masked]> 
Cc: Vishwajeet Singh <[email-masked]>; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>;
 [email-masked]; Jessie Caparas <[email-masked]> 
Subject: Re: RE: Order status update // 9617945361 

 

 
External email sender, please take precaution.

 

 

 Dear
Vishwajeet, 

 

   

 
 Please provide your feedback as per the previous mail. 

 

   

 

 

 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/1b872504e3f347e62c6ff917fd973a42d0fa840f14ea3224294b6953513d4096 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

 

 

 

 

 

 
 Thanks,

 

 

 
Shambhavi Singh, 

 

 

 Technical Engineer 

 

 

 

 
FarEye-
 Enabling Digital Logistics

 

 
Call: +91 70-6595-6595

 

 

 

 

 

 

 

 
 
7+ Mentions

 

 

 

 
 
Digital Disruptor

 

 

 

 
 
Recognized

 

 

 
 
Chicago   |   London   |   Dubai   |   Singapore   |   India

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

On Wed, 16 Dec at 8:26 PM
, FarEye Support <[email-masked]> wrote:

 

 
 
 Dear Vishwajeet, 

 

   

 
 Please provide your approval, so that we can proceed further. 

 

   

 

 

 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/1b872504e3f347e62c6ff917fd973a42d0fa840f14ea3224294b6953513d4096 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

 

 

 

 

 

 
 Thanks,

 

 

 
Shambhavi Singh, 

 

 

 Technical Engineer

 

   

 

 
 
FarEye-
 Enabling Digital Logistics

 

 
Call: +91 70-6595-6595

 

 

 

 

 

 

 

 
 
7+ Mentions

 

 

 

 
 
Digital Disruptor

 

 

 

 
 
Recognized

 

 

 
 
Chicago   |   London   |   Dubai   |   Singapore   |   India

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

On Wed, 16 Dec at 8:14 PM
, Mohd Imran <[email-masked]> wrote:

 

 
 Hi

@FarEye Support@Vishwajeet
 Singh, 

 

 

 
 Please update the status as delivered. 

 

 

 
 AWB # 46044551523 

 

 

 
 As per Aramex shipment delivered  on 29 Nov 2020
10:39 AM  

 

 

 

Regards,

 

 
 Mohd. Imran 

 
 
 Customer Support WEB TEAM. 

 
 
 Landmark Tower, Dubai 

 
 
 +971-45172116 

 

   

 

 
 
From: Shakeeb Arsalan <[email-masked]>
 
Sent: Wednesday, December 16, 2020 3:43 PM 
To: Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>;
 AVNESH CHITTIMALA <[email-masked]>; JUHI GOEL <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Order status update // 9617945361 
Importance: High

 

 

 

 
 
External email sender, please take precaution.

 

 

 
 
Hi Team,

 

 

 

 

 
Please note that the customer received the order but the status is not updated yet. so kindly do the needful ASAP.

 

 

 

 

 
Regards

 

 

Shakeeb

 

 

 

 

 

 
From:
"AVNESH CHITTIMALA" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>,
 "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 12 December, 2020 05:17:31 
Subject: Order status update

 

 

   

 

 

 

Hi Team,

 

 

 

 
 
With reference to the order 9617945361.

 

 

 

 
 
The order was delivered on Nov 29th, 2020 as per the tracking details and customer received the order.

 

 

 
Customer want to return some of the items, but the option of return is not available as the order status is not updated in hybris. The order status in hybris is "IN_PROGRESS".

 

 

 

 
 
Please update the order status on hybris on priority. 

 

 

 

 
 
Regards, 
Anvesh

 

 

 

 

 

 
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 and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use
 this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making
 a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof.

www.landmarkgroup.com 

 

 

 
 
184239:211857

 

 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com