Subject: Re: RE: Order status update: NDR 6237698552 Order AWB - Z2185516
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Dec 2020 14:56:38 +0000

Dear Jessie,      As per your concern, we have published the RTO status according to above request please check and confirm.          You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/bf9127ad1aad955fbeb2047508fbeb67d35ef6b305ba4e2da912a2af0fd7f64d or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,     Nishant Kamal Technical Engineer | FarEye           Call: +91 70-6595-6595  || www.getfareye.com        Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Sat, 19 Dec at  6:38 PM
                            ,  Vishwajeet Singh <[email-masked]>  wrote:
                             
 Dear Team, 

 
 
Pl change the status.

 

 
 Regards, 

 VJ 

 Supply Chain || Landmark Group 

 Landmark Tower, 18th Floor , Dubai Marina 

 UAE M     +971-585429874 

 UAE P      +971-45174259 

 KSA M     +966-596014307 

 

 

  

 
  
 From: FarEye Support <[email-masked]>  
Sent: Saturday, December 19, 2020 3:40 PM 
To: Jessie Caparas <[email-masked]> 
Cc: [email-masked]; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>; Vishwajeet Singh <[email-masked]>; seeta.seeta <[email-masked]>; [email-masked];
 [email-masked]; [email-masked] 
Subject: Re: RE: Order status update: NDR 6237698552 Order AWB - Z2185516 

 

 
External email sender, please take precaution.

 

 

 Dear Vishwajeet, 

 

   

 
 We are waiting for your response. Please provide feedback over the previous mail so that we can proceed further towards user concern. 

 

   

 
 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/bf9127ad1aad955fbeb2047508fbeb67d35ef6b305ba4e2da912a2af0fd7f64d or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 
 
Thanks and Regards,

 

  

 

Nishant Kamal 
Technical Engineer |
FarEye 

 

 

 

 

 

 
 
Call: +91 70-6595-6595

 

 
 || www.getfareye.com

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

On Fri, 18 Dec at 3:09 PM
, FarEye Support <[email-masked]> wrote:

 

 

 Dear Jessie, 

 

   

 
 
Greeting from FarEye! 
We have received your concern to update the order status. 
​

 

 @Vishwajeet, We need your confirmation to proceed. 

 

   

 
 @Jessie, post approval we will proceed further. 

 

   

 
 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/bf9127ad1aad955fbeb2047508fbeb67d35ef6b305ba4e2da912a2af0fd7f64d or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 
 Thanks and Regards, 

 

   

 
 
 Saurabh Deo, Technical Engineer

 

 
  FarEye-
 Enabling Digital Logistics  

 

 

 
 
 Call: +91 7065956595

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
On Fri, 18 Dec at 2:47 PM
, Jessie Caparas <[email-masked]> wrote:

 

 
 @FarEye Support 

 

 

 
 Can you please initiate RTO? 

 

 

 
 2020-11-14 

 
 
 13:31:00 

 

 

 
 @Vishwajeet
 Singh for your approval. 

 

 

 

Thank you and Kind Regards,

 

 
Jessie Caparas

 

 
T: +97145172087

 

 

 

 

From: Shakeeb Arsalan <[email-masked]>
 
Sent: Thursday, December 17, 2020 1:05 PM 
To: Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>;
 Manish Kumar <[email-masked]> 
Subject: Re: Order status update: NDR 6237698552 Order AWB - Z2185516 
Importance: High

 

 

 

 
 
External email sender, please take precaution.

 

 

 
 
Hi Team,

 

 

 

 

 
Please note that the shipmnet has been returned to the WH, but still not marked as NDR, so kindly update as NDR and process the refund as well.

 

 

 

 

 
Regards

 

 

Shakeeb

 

 

 

 

 

 
From:
"Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 13 December, 2020 13:05:42 
Subject: Order status update: NDR 6237698552 Order AWB - Z2185516

 

 

 

 

 
 
Hi Team,

 

 

 

 
 
Problem statement - Tracking status RTO still order stautus is In progress and in transit

 

 

 

 
 
Case id - 1768140

 

 

 

 

 
 
Order Number: 6237698552

 

 

Order Created: 10/31/2020

 

 

AWB - Z2185516

 

 

 

 
 
Assistance: Mark the order as NDR and process the refund for this order

 

 

 

 
 
Regards,

 

 

Manish

 

 

 

 

 
 
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www.landmarkgroup.com 

 

 

 
 
184773:211857

 

 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com