Subject: Re: Refund return process
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohammad Musaed <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 19 Dec 2020 07:53:39 -0700 (MST)

Hi Team, 

Would like to inform you that the customer is saying he returned the item in store (Centrepoint21044) however as per Hybris the return request is not created by Store team. and he shared return slip as well. we request you to please check and advice us further. 

Regards 
Shakeeb 

From: "Mohammad Musaed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 17 December, 2020 18:10:37 
Subject: Refund return process 

Hi Team, 

Order number :6237040061 
Item id :161874148 - - Steve Madden Men's Loafers with Metal Detail 

The customer returned the above item to the store and refund has not processed yet . 
We are not able to create RMA for the same .. 

Regards,