Subject: RE: Late Delivery
From: Krizette Masangkay <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Abdulrahman Mohamad (SA)" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Osam <[email-masked]>, escalations dxbteam <[email-masked]>, Ahmad Alawneh <[email-masked]>
Date: Sat, 19 Dec 2020 14:37:08 +0000

Dear Shakeeb,

1 pc was already delivered to customer, and 2nd pc was undelivered due to no response.

Hi Abdulrahman,

Can you recheck  with operations to attempt again since we managed to deliver the 1st one.

Thanks and Regards,

Krizette M. Masangkay
Customer Success Leader

Aramex
Direct Line: 04 607 6469
Email [email-masked]<mailto:[email-masked]>
aramex.com
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From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, December 19, 2020 10:38 AM
To: Krizette Masangkay <[email-masked]>; Dina Baara <[email-masked]>; Abdulrahman Mohamad (SA) <[email-masked]>; Imran Masih <[email-masked]>; Ahmad Alawneh <[email-masked]>; Sanad Zawaneh <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Osam <[email-masked]>; escalations dxbteam <[email-masked]>
Subject: Re: Late Delivery
Importance: High

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

Please note that the order was shipped under tracking ID 46387387023,  in two pc and kindly confirm that howmany boxis did you delivered to the customer.

Regards
shakeeb

________________________________
From: "Osam" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 17 December, 2020 05:56:20
Subject: Late Delivery

Hi Team,

Ticket id: 1865701
Problem Statement: Late Delivery
Order Date : Dec 2, 2020
Order ID: 6250589567
Tracking ID: 46387387023

Issue Description: The order was shipped from our side on 03/12/20  but till now the order has not delivered to the customer and we have escalated this case to courier team twice but there is no response from their side till now, kindly check the case and do the needful.

Customer Alternative contact number: 0502877032

Regards,
Osam