Subject: RE: Late Shipping /PARTIAL ORDER SHIPPED//Order ID: 6247355667
From: Akshay Berry <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 19 Dec 2020 13:58:16 +0000

@Shakeeb Arsalan<mailto:[email-masked]> Escalated to Tech to cancel the item.

INC0933684

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, December 19, 2020 1:12 PM
To: Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>; Malik Ismail <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ebrahim <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Shipping /PARTIAL ORDER SHIPPED//Order ID: 6247355667
Importance: High

External email sender, please take precaution.
Hi Team,

Please help us by doing partially cancellation of this item 162669361, as it's pending since long time.

Regards
Shakeeb

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 15 December, 2020 10:43:55
Subject: Late Shipping /PARTIAL ORDER SHIPPED//Order ID: 6247355667

Hi Team,

Problem Statement: Late Shipping /PARTIAL ORDER SHIPPED
Order Date : Nov 25, 2020
Order ID: 6247355667
Tracking ID: FP1126200004881

Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Nov 25, 2020 and till now he has not received the rest of the order. As per the hybris the item (162669361 - - Solid Anti-Pilling Sweatshirt with Round Neck and Long Sleeves) has not been shipped.
Customer is chasing us for the rest of his order so we request you to expedite the delivery date asap.

Regards,
Ebrahim Hageb

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