Subject: RE: Refund to be processed
From: Akshay Berry <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Ksaconloc Returns <[email-masked]>, Mohammad Ayaz <[email-masked]>, Shatakshi Pandey <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Srishty Lsm <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 19 Dec 2020 13:46:50 +0000

@Ksaconloc Returns<mailto:[email-masked]> @Mohammad Ayaz<mailto:[email-masked]> Please help close this and process the refund.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, December 19, 2020 12:04 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Srishty Lsm <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund to be processed
Importance: High

External email sender, please take precaution.
Hi Team,

Please assist us by processing the RMA 1000233805, as it's refelecting reached at WH.

Regards
Shakeeb

________________________________
From: "Srishty Lsm" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 17 December, 2020 11:32:01
Subject: Refund to be processed

Hi Team,

Problem Statement: Refund not processed

Order ID: 6242064607
Tracking ID: RP1127200002433
RMA: 1000233805
RMA created on: Nov 27, 2020

Issue Description:  Customer has returned the item to the courier team Nov 28, 2020. RMA is deleted and has not reached warehouse. No update on tracking after Dec 13, 2020.

Kindly advice for the same.

Regards,
Srishty

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