Subject: RE: RE: Order status update: NDR 6237698552 Order AWB - Z2185516
From: Vishwajeet Singh <[email-masked]>
To: FarEye Support <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, seeta.seeta <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sat, 19 Dec 2020 13:08:06 +0000

Dear Team,
Pl change the status.

Regards,
VJ
Supply Chain || Landmark Group
Landmark Tower, 18th Floor , Dubai Marina
UAE M     +971-585429874
UAE P      +971-45174259
KSA M     +966-596014307

From: FarEye Support <[email-masked]>
Sent: Saturday, December 19, 2020 3:40 PM
To: Jessie Caparas <[email-masked]>
Cc: [email-masked]; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>; Vishwajeet Singh <[email-masked]>; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]
Subject: Re: RE: Order status update: NDR 6237698552 Order AWB - Z2185516

External email sender, please take precaution.
Dear Vishwajeet,

We are waiting for your response. Please provide feedback over the previous mail so that we can proceed further towards user concern.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/bf9127ad1aad955fbeb2047508fbeb67d35ef6b305ba4e2da912a2af0fd7f64d<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fbf9127ad1aad955fbeb2047508fbeb67d35ef6b305ba4e2da912a2af0fd7f64d&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Cfcd2c29ff6824078709808d8a412c1eb%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637439747763806739%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=TP9AKazcefyPlA2kvrhOOFCvRfEaDNMl%2BnVBnUb7XQ8%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Cfcd2c29ff6824078709808d8a412c1eb%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637439747763806739%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=9AOZFt68MJtJy%2FWas3XAP2X3EwlQaslRX2DKIMHe7YA%3D&reserved=0> to check the details.
Thanks and Regards,

Nishant Kamal
Technical Engineer | FarEye

Call: +91 70-6595-6595
 || www.getfareye.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Cfcd2c29ff6824078709808d8a412c1eb%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637439747763816733%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=DwBBRD3YWguG6WOx7s3Z2w8TkOynkYrTCaYoWa3a4e0%3D&reserved=0>
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On Fri, 18 Dec at 3:09 PM , FarEye Support <[email-masked]<mailto:[email-masked]>> wrote:
Dear Jessie,

Greeting from FarEye!
We have received your concern to update the order status.
​
@Vishwajeet, We need your confirmation to proceed.

@Jessie, post approval we will proceed further.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/bf9127ad1aad955fbeb2047508fbeb67d35ef6b305ba4e2da912a2af0fd7f64d<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fbf9127ad1aad955fbeb2047508fbeb67d35ef6b305ba4e2da912a2af0fd7f64d&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Cfcd2c29ff6824078709808d8a412c1eb%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637439747763816733%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=wBuFSEnS2z4iIyhpN2P%2BmqksdLKlaq0UIge%2FiMbUJoM%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Cfcd2c29ff6824078709808d8a412c1eb%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637439747763826726%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=r5uN7NndtdWnaEFCnshNAZn66pzRbwltz7D8Nb5D32I%3D&reserved=0> to check the details.
Thanks and Regards,

 Saurabh Deo, Technical Engineer
 FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Cfcd2c29ff6824078709808d8a412c1eb%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637439747763826726%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=OVtdekFJNhN7UBV%2B%2F5grcPJ0H7zpW0ZFSnLVQVvkE80%3D&reserved=0>

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On Fri, 18 Dec at 2:47 PM , Jessie Caparas <[email-masked]<mailto:[email-masked]>> wrote:
@FarEye Support<mailto:[email-masked]>

Can you please initiate RTO?

2020-11-14
13:31:00

@Vishwajeet Singh<mailto:[email-masked]> for your approval.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 17, 2020 1:05 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order status update: NDR 6237698552 Order AWB - Z2185516
Importance: High

External email sender, please take precaution.
Hi Team,

Please note that the shipmnet has been returned to the WH, but still not marked as NDR, so kindly update as NDR and process the refund as well.

Regards
Shakeeb

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 13 December, 2020 13:05:42
Subject: Order status update: NDR 6237698552 Order AWB - Z2185516

Hi Team,

Problem statement - Tracking status RTO still order stautus is In progress and in transit

Case id - 1768140

Order Number: 6237698552
Order Created: 10/31/2020
AWB - Z2185516

Assistance: Mark the order as NDR and process the refund for this order

Regards,
Manish

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Cfcd2c29ff6824078709808d8a412c1eb%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637439747763856710%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=dous3ej9P0BJfxzIt8qzrpH%2F2BKgcOaHElLG%2B%2B%2BcK6k%3D&reserved=0>
184773:211857
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