Subject: Re: Late Collection / 9608851642
From: Apoorv Joshi <[email-masked]>
To: Dipesh Regmi <[email-masked]>
Cc: Akshay Berry <[email-masked]>, Jessie Caparas <[email-masked]>, escalations dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Rehan Khan <[email-masked]>, vaibhav ohri <[email-masked]>, Ashish Karini <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 19 Dec 2020 05:53:37 -0700 (MST)

Hi Dipesh, 

Customer confirmed with us that he still want to return his items, so we have again raised a return request for the items. 

Kindly arrange the collection as soon as possible and help us to close this case. 

Tracking number: RP121920001709 

Regards 
Apoorv 

From: "Dipesh Regmi" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Akshay Berry" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Rehan Khan" <[email-masked]>, "vaibhav ohri" <[email-masked]>, "Ashish Karini" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 17 December, 2020 19:29:39 
Subject: RE: Late Collection / 9608851642 

Hi Apoorv, 

The collection was attempted but at that moment customer didn’t want to return the product, hence forth the return collection was cancelled and marked as “Customer happy with product” 

Please advise if the collection is still pending ?? if yes then please mark as reattempt on fareye system so that it can be visible in our system. 

Thank you! 

Best Regards, 

Dipesh Regmi 

+971-526246726 

From: Apoorv Joshi <[email-masked]> 
Sent: Thursday, December 17, 2020 5:10 PM 
To: Dipesh Regmi <[email-masked]> 
Cc: Akshay Berry <[email-masked]>; Jessie Caparas <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; seeta.seeta <[email-masked]>; Rehan Khan <[email-masked]>; Vaibhav Ohri <[email-masked]>; Ashish Karini <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: Re: Late Collection / 9608851642 

External email sender, please take precaution. 

Hi Team, 

Please advise on the below case. Collection still not done. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Akshay Berry" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Dipesh Regmi" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Rehan Khan" < [ mailto:[email-masked] | [email-masked] ] >, "vaibhav ohri" < [ mailto:[email-masked] | [email-masked] ] >, "Ashish Karini" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, December 15, 2020 12:50:41 PM 
Subject: RE: Late Collection / 9608851642 

[ mailto:[email-masked] | @Dipesh Regmi ] Below is the RVP AWB 

RP102020001345 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Dipesh Regmi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, December 14, 2020 9:13 PM 
To: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Rehan Khan < [ mailto:[email-masked] | [email-masked] ] >; Vaibhav Ohri < [ mailto:[email-masked] | [email-masked] ] >; Ashish Karini < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Late Collection / 9608851642 

Hi Akshay, 

Please share return collection RVP AWB, so that it can be collected tomorrow. 

Best Regards, 

Dipesh Regmi 

+971-526246726 

From: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, December 14, 2020 7:47 PM 
To: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Vaibhav Ohri < [ mailto:[email-masked] | [email-masked] ] >; Dipesh Regmi < [ mailto:[email-masked] | [email-masked] ] >; Ashish Karini < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Rehan Khan < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Late Collection / 9608851642 

[ mailto:[email-masked] | @Vaibhav Ohri ] [ mailto:[email-masked] | 
@Dipesh Regmi ] [ mailto:[email-masked] | 
@Ashish Karini ] Please assist here. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, December 14, 2020 7:39 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Vaibhav Ohri < [ mailto:[email-masked] | [email-masked] ] >; Dipesh Regmi < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Akshay Berry < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Rehan Khan < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Ashish Karini < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Late Collection / 9608851642 

External email sender, please take precaution. 

Hi Jessie, 

Is there any update for the the late collection. 

Thanks for your help! 

Regards 

Apoorv 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "vaibhav ohri" < [ mailto:[email-masked] | [email-masked] ] >, "Dipesh Regmi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Akshay Berry" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Rehan Khan" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Ashish Karini" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 11 December, 2020 15:15:23 
Subject: RE: Late Collection / 9608851642 

[ mailto:[email-masked] | @Dipesh Regmi ] [ mailto:[email-masked] | 
@Vaibhav Ohri ] 

Please advise 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, December 10, 2020 8:36 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Vaibhav Ohri < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Akshay Berry < [ mailto:[email-masked] | [email-masked] ] >; Dipesh Regmi < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Rehan Khan < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Ashish Karini < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Late Collection / 9608851642 

External email sender, please take precaution. 

Hi Team, 

Please assist in arranging the collection on the below case. Case pending since over a month. 

Thank you for your help! 

Regards, 

Apoorv 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com