Subject: Re: Late Collection: Case id - 1790112 Order ID: 9616976728 Tracking ID: RP112520003083
From: Shakeeb Arsalan <[email-masked]>
To: Akshay Berry <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>, vaibhav ohri <[email-masked]>, Dipesh Regmi <[email-masked]>, ashish karini <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>, Rehan Khan <[email-masked]>
Date: Sat, 19 Dec 2020 05:50:47 -0700 (MST)

Hi Akshay. 

For your information the collection is not done yet, please help us in closing this case. 

Regards 
Shakeeb 

From: "Akshay Berry" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "vaibhav ohri" <[email-masked]>, "Dipesh Regmi" <[email-masked]>, "ashish karini" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Wednesday, 9 December, 2020 19:50:46 
Subject: RE: Late Collection: Case id - 1790112 Order ID: 9616976728 Tracking ID: RP112520003083 

[ mailto:[email-masked] | @Vaibhav Ohri ] [ mailto:[email-masked] | 
@Dipesh Regmi ] Please arrange return pickup asap. 

Order ID: 9616976728 

Tracking ID: RP112520003083 

Assistance Required: Need Urgent Collection 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Seeta Seeta <[email-masked]> 
Sent: Wednesday, December 9, 2020 6:05 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Manish Kumar <[email-masked]> 
Subject: Re: Late Collection: Case id - 1790112 Order ID: 9616976728 Tracking ID: RP112520003083 

External email sender, please take precaution. 

Hi Team, 

Kindly assist us in the below collection. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 9 December, 2020 19:33:44 
Subject: Late Collection: Case id - 1790112 Order ID: 9616976728 Tracking ID: RP112520003083 

Hi Team, 

Kindly note that the custmer still chassing us for the collection. 

Problem Statement: What is the issue (Late Collection) Courier Team 

Case id - 1790112 

Order Date: 11/23/2020 

Order ID: 9616976728 

Tracking ID: RP112520003083 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 11/25/2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 

Manish 

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