Subject: RE: RE: Update status. 2000541594
From: Akshay Berry <[email-masked]>
To: FarEye Support <[email-masked]>, "Jagmohan Urmaliya (TCS)" <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, seeta.seeta <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sat, 19 Dec 2020 12:06:45 +0000

@Jagmohan Urmaliya (TCS)<mailto:[email-masked]> Please do the needful in Hybris.

REQ0189456<https://landmarkit.service-now.com/sc_request.do?sys_id=b21188ffdb85a01034fed4bdd39619cb&sysparm_record_target=sc_request&sysparm_catalog=e0d08b13c3330100c8b837659bba8fb4&sysparm_catalog_view=catalog_default>

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: FarEye Support <[email-masked]>
Sent: Saturday, December 19, 2020 3:54 PM
To: Akshay Berry <[email-masked]>
Cc: [email-masked]; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>; [email-masked]; [email-masked]; seeta.seeta <[email-masked]>; [email-masked]
Subject: Re: RE: Update status. 2000541594

External email sender, please take precaution.
Dear Akshay,

We tried reaching you via email  but could not get a response from your side.
​
We are proceeding with the ticket # 183901 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595. Counting you among our customers is something for which we are especially grateful.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/25bf55c3ccba724a6b393e5d268cbdc97a74225db0632fe177b53e2ec67f0497<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F25bf55c3ccba724a6b393e5d268cbdc97a74225db0632fe177b53e2ec67f0497&data=04%7C01%7Cakshay.berry1%40landmarkgroup.com%7C0f0f804056854cb4d93008d8a414babc%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637439756237645686%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2FFz%2FdUOerhs7NBGFKw8FNkq4gxaXmQSmLxsTDUPDt5k%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cakshay.berry1%40landmarkgroup.com%7C0f0f804056854cb4d93008d8a414babc%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637439756237655682%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=fevRCLCLHJ7JosucR2syteEl5DNjoZVA9Ty95PvlNvc%3D&reserved=0> to check the details.
Thanks and Regards,

Nishant Kamal
Technical Engineer | FarEye

Call: +91 70-6595-6595
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On Thu, 17 Dec at 5:16 PM , FarEye Support <[email-masked]> wrote:
Dear Akshay,

 Please reply if you have any query or confusion. If not we would request you to allow us for the case closure.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/25bf55c3ccba724a6b393e5d268cbdc97a74225db0632fe177b53e2ec67f0497<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F25bf55c3ccba724a6b393e5d268cbdc97a74225db0632fe177b53e2ec67f0497&data=04%7C01%7Cakshay.berry1%40landmarkgroup.com%7C0f0f804056854cb4d93008d8a414babc%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637439756237655682%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=5NuxyW%2BMBzTJprzZ6Liw1wYAgKdVBXmwx1q0mCzs3XQ%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cakshay.berry1%40landmarkgroup.com%7C0f0f804056854cb4d93008d8a414babc%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637439756237665680%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=mUaG9qBAdOOW6iZDqodYho4M3ReAGEZyHtYv6sS4be4%3D&reserved=0> to check the details.

Thanks and Regards,

Arpana Raj | Technical Engineer

FarEye - Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cakshay.berry1%40landmarkgroup.com%7C0f0f804056854cb4d93008d8a414babc%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637439756237665680%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=QlJ5PZIJTWZLRkrqiuStTqHyDpRUhPhQTC9sQ6QmPbg%3D&reserved=0> | Call: +91 70-6595-6595

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On Tue, 15 Dec at 10:06 PM , FarEye Support <[email-masked]> wrote:
Dear Akshay,

We have re-published the Delivered status for the mentioned AWB to the API Gateway. Below sharing the Request Data that was sent to the API Gateway for your reference as well.

{
  "customer_shipment_id": "200054159465999991",
  "customer_shipment_status": "Delivered",
  "customer_shipment_sub_status": "Deliveredtocustomer",
  "change_in_customer_shipment_status": "TRUE",
  "shipment_direction": "FORWARD",
  "event_timestamp": "2020-11-29 21:08:00",
  "entry_type": "Hybris",
  "order_id": "2000541594",
  "chargeable_weight": "1.0",
  "scac": "ARA",
  "seller_organization_code": "LMG_EGY",
  "ship_node": "6599999",
  "tracking_id": "43824556241",
  "reference_number": "43824556241"
}

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/25bf55c3ccba724a6b393e5d268cbdc97a74225db0632fe177b53e2ec67f0497<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F25bf55c3ccba724a6b393e5d268cbdc97a74225db0632fe177b53e2ec67f0497&data=04%7C01%7Cakshay.berry1%40landmarkgroup.com%7C0f0f804056854cb4d93008d8a414babc%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637439756237695664%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Pja29dQEczSLj2B3IsBQ14CulK0O9oO2DZ0wpNFzCBI%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cakshay.berry1%40landmarkgroup.com%7C0f0f804056854cb4d93008d8a414babc%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637439756237705661%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=p2%2BZ%2F28Kut6UsRJTYVQDMDf3V1UBmdZ2Q%2FhAS4p9iQA%3D&reserved=0> to check the details.
Thanks,
Shailesh Bisht,
Technical Engineer

FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cakshay.berry1%40landmarkgroup.com%7C0f0f804056854cb4d93008d8a414babc%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637439756237705661%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=kmAPLGCRwLb8scB5HB0Qv%2F8NCUbGH5Zilj0GW7dYcHI%3D&reserved=0>
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On Tue, 15 Dec at 9:41 PM , Akshay Berry <[email-masked]> wrote:
@FarEye Support<mailto:[email-masked]> Please publish the status as delivered to OMS team.

Order no 2000541594
AWB 43824556241

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]>
Sent: Tuesday, December 15, 2020 7:50 PM
To: Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>; MUBASHER <[email-masked]>
Subject: Re: Update status. 2000541594

External email sender, please take precaution.
Hi Team,

Can we please have the status updated to delivered following order 2000541594 as the customer received the order on Dec 2nd

Regards
Shakeeb

________________________________
From: "MUBASHER" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 27, 2020 3:36:44 PM
Subject: Update status.

Hi Team,

Please update the order status as Delivered.

Order no 2000541594
Order date 19/11/2020
AWB 43824556241
Ticket no 1757119

Regards.

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183901:211857
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