Subject: Re: Late Collection // 9611444806 // 1717862
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Ishan Ahuja <[email-masked]>
Date: Sat, 19 Dec 2020 04:43:57 -0700 (MST)

Hi Team, 

Please assist in arranging the collection on the below case. Not getting any response from LMG after multiple escalation. Customer can be reached on 0555591115 

Thank you for your help! 

Regards, 
Apoorv 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, December 10, 2020 12:20:49 PM 
Subject: Late Collection // 9611444806 // 1717862 

Hi Team, 

Problem Statement: Late collection 

Order Date : Nov 01, 2020 

Order ID: 9611444806 
Tracking ID: RP110620000975 
Assistance Required: Need collection 

Issue Description: The return request was created on Nov 06, 2020 and till now the item has not collected from the customer. We have emailed to the courier team multiple times, however no response received from the team. 

Kindly arrange the collection on priority basis. 
. 
Regards, 
Nitesh