Subject: Re: Late Delivery / 9619116723
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Rehan Khan <[email-masked]>
Date: Sat, 19 Dec 2020 04:17:18 -0700 (MST)

Hi Team, 

Please assist in arranging the delivery on the below case, customer has confirmed the following contact number: +971-507172785 and we escalated the same to fetchr but receiving no response from them. As per tracking they are supposed to reattempt again. 

Please look into this. Thank you for your help! 

Regards, 
Apoorv 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 15 December, 2020 12:25:20 
Subject: Late Delivery / 9619116723 

Hi Team, 

The customer has placed his order on Nov 30, 2020 but still the order has not delivered, so we have escalated to the courier team but did not received any response from their side. 

So we request you please do the needful and help us to close this case as soon as possible. 

Order Date: Nov 30, 2020 

Order ID: 9619116723 
Tracking ID: 34149688826301 

Customer can be reached on this mobile number +971-507172785 

Ticket number - 1791098 

We are looking forward to your reply. 

Regards 
Rehan