Subject: Re: Late Shipping #6249555229
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Samer Salmeh <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 19 Dec 2020 03:44:29 -0700 (MST)

Hi Team, 

Requesting you to assist on the below case. 

Regards 
Shakeeb 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 17 December, 2020 13:59:30 
Subject: Late Shipping #6249555229 

Hi Team, 

Problem Statement: Late Shipping 
Order ID: 6249555229 
Child Ticket: 1856878 
Order Date : Nov 30, 2020 
Tracking ID: 624955522923999991 
Store code: ShoeMart21227 
Assistance Required: Need Urgent shipping 

Issue Description: Customer placed order on 30/11/2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 

Kindly check and do the needful. 

Regards, 
Samer