Subject: Re: No response from third party // Late collection // 8212247578
From: olm kuwait <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Reddy Prasad <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Srishty Lsm <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 19 Dec 2020 10:42:42 +0000

Dear Team,

The RVP is collected already and will be processed for refund today.

Azmath
________________________________
From: Shakeeb Arsalan <[email-masked]>
Sent: 19 December 2020 10:33
To: olm kuwait <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Srishty Lsm <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: No response from third party // Late collection // 8212247578

External email sender, please take precaution.

Hi Team,

Requesting you to help us in closing the case on your priority basis.

Regards
Shakeeb

________________________________
From: "Srishty Lsm" <[email-masked]>
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>
Cc: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Sent: Thursday, 17 December, 2020 11:08:24
Subject: No response from third party

Hi Team,

Problem Statement: Return items pickup

Order Date : Nov 5, 2020
Order ID: 8212247578
Tracking ID: RP1124200003962
RMA: 1000155097
RMA created on: Nov 11, 2020

Issue Description:  Customer has provided the updated information which was forwarded to the courier team Nov 30, 2020. No response or action taken from the team since then. No update on tracking after Nov 24, 2020.

Kindly advice for the same.

Regards,
Srishty

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