Subject: Cancelled RMA
From: Ishan Ahuja <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 19 Dec 2020 03:36:57 -0700 (MST)

Hi Team, 

Problem Statement: Cancelled RMA 

Order Date : Nov 17, 2020 
Order ID: 6243464074 
Return Tracking ID: RP1121200007128 
Assistance Required: Need refund to customer 
RMA: 1000197140 
RMA : 1000197497 

Issue Description: Customer raised a return request for 3 items and handed over to the courier team under tracking: RP1121200007128. 

Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Kindly look into the issue and refund the customer 

Regards, 
Ishan