Subject: customer's complain regarding bad packaging
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 19 Dec 2020 03:17:19 -0700 (MST)

Hi Team, 

Problem Statement: customer's complain regarding bad packaging 

Order Date : 29/11/2020 

Order ID: 6249131777 
Return Tracking ID: FP1201200004442 

Issue Description: As per the above mentioned details customer contacted us complaining that he received the order but the packaging was very bad all the items were kept like thrown into the carton without any arrangement. Please find the screen shot below. 

Kindly look into this and advise us to resolve the case. 

Regards, 
Shafeeque