Subject: Re: Late Shipping /PARTIAL ORDER SHIPPED//Order ID: 6247355667
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 19 Dec 2020 02:12:18 -0700 (MST)

Hi Team, 

Please help us by doing partially cancellation of this item 162669361, as it's pending since long time. 

Regards 
Shakeeb 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 15 December, 2020 10:43:55 
Subject: Late Shipping /PARTIAL ORDER SHIPPED//Order ID: 6247355667 

Hi Team, 

Problem Statement: Late Shipping /PARTIAL ORDER SHIPPED 
Order Date : Nov 25, 2020 
Order ID: 6247355667 
Tracking ID: FP1126200004881 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Nov 25, 2020 and till now he has not received the rest of the order. As per the hybris the item (162669361 - - Solid Anti-Pilling Sweatshirt with Round Neck and Long Sleeves) has not been shipped. 
Customer is chasing us for the rest of his order so we request you to expedite the delivery date asap. 

Regards, 
Ebrahim Hageb