Subject: Re: Refund to be processed
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Srishty Lsm <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 19 Dec 2020 01:03:56 -0700 (MST)

Hi Team, 

Please assist us by processing the RMA 1000233805, as it's refelecting reached at WH. 

Regards 
Shakeeb 

From: "Srishty Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 17 December, 2020 11:32:01 
Subject: Refund to be processed 

Hi Team, 

Problem Statement: Refund not processed 

Order ID: 6242064607 
Tracking ID: RP1127200002433 
RMA: 1000233805 
RMA created on: Nov 27, 2020 

Issue Description: Customer has returned the item to the courier team Nov 28, 2020. RMA is deleted and has not reached warehouse. No update on tracking after Dec 13, 2020. 

Kindly advice for the same. 

Regards, 
Srishty