Subject: RE: Content/Inventory Issue - 9618637706
From: Akshay Berry <[email-masked]>
To: Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, lmscontentqa <[email-masked]>, Raveen Sethupathy <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 19 Dec 2020 07:21:47 +0000

@Apoorv Joshi<mailto:[email-masked]> The item is no longer showing In Stock online.

https://www.centrepointstores.com/ae/en/Baby-and-Moms/Activity-and-Gear/Car-Seats/BABYSHOP-Britax-Romer-Evolva-1-2-3-Plus-Car-Seat/p/161254900

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Jessie Caparas <[email-masked]>
Sent: Friday, December 18, 2020 11:50 PM
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Akshay Berry <[email-masked]>
Cc: seeta.seeta <[email-masked]>; lmscontentqa <[email-masked]>; Raveen Sethupathy <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RE: Content/Inventory Issue - 9618637706

@Akshay Berry<mailto:[email-masked]>

Kindly look into this and possible call the customer as it’s a potential DED case.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 17, 2020 6:13 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; lmscontentqa <[email-masked]<mailto:[email-masked]>>; Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Content/Inventory Issue - 9618637706

External email sender, please take precaution.
Hi Team,

Please assist on the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "raveen sethupathy" <[email-masked]<mailto:[email-masked]>>, "lmscontentqa" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 12, 2020 6:43:08 PM
Subject: Content Issue - 9618637706

Hi Team,

Hope you are doing well.

With reference to the order number: 9618637706
Item: 161254900 - - Britax Romer Evolva 1-2-3 Plus Car Seat

Customer placed this order on Nov 28, 2020 and the order was cancelled due to Out of stock/Nil pick. The item is however, still showing "Only 1 item remaining" on the website. Customer is reporting that if the item is not available and during quality check you found the same why the same information is not reflecting on our website.

Customer is threatening for DED if the same does not get updated asap. Kindly assist in looping in the concerned team to get the same updated on the website. Attaching an image from the website for the same as well.

Thank you for your help!

Regards,
Apoorv

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