Subject: RE: Refund has been done on 18/11/2020
From: Malik Ismail <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: TAJ ALDEN <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 19 Dec 2020 04:54:41 +0000

Hi Fauzan,

PFA. Please advise customer to check by RRN 032318077743.

Regards,
Malik
From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Friday, December 18, 2020 6:55 AM
To: Malik Ismail <[email-masked]>
Cc: TAJ ALDEN <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Refund has been done on 18/11/2020
Importance: High

External email sender, please take precaution.
Hi Malik,

With reference to order #6243542616.

As per hybris the refund has been done from our end on 18 Nov, 2020. But customer still claiming that he has not get the refund also shared the bank statement,

Kindly check and assist us.

Regards,
Fauzan
________________________________
From: "TAJ ALDEN" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 18, 2020 6:34:24 AM
Subject: refund has been done on 18/11/2020

Hi Team,

Problem Statement: Refund has been done on 18-11-2020
Order Date :Nov 18, 2020
Order ID: 6243542616
Tracking ID:RP1216200001806
RMA: 1000347705
Assistance Required: Need refund for customer.
Issue Description: As per the hypries website the return items has been returned to wh
kindly check and process the RMA asap and update us.

Regards,
Taj Alden

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