Subject: RE: Order cancellation Request
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Osam <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 18 Dec 2020 19:59:58 +0000

@Fauzan  Ahmad . Musalman<mailto:[email-masked]>

Still checking this matter with WH team.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Friday, December 18, 2020 6:24 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Osam <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Order cancellation Request
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order # 6239086613
Tracking ID: CRDSAL0093252620
Order Date: Nov 5, 2020

The order was placed on and the status still shipped in Fareye, we have created a child ticket but we have received no response from WH. Kindly assist us to mark the order as NDR as customer asking for refund.

Regards,
Fauzan

________________________________
From: "Osam" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 16, 2020 2:38:49 AM
Subject: Order cancellation Request

Hi Team,

Ticket id: 1862129
Tracking ID: CRDSAL0093252620

With reference to order number 6239086613, the order was placed on 05-Nov-2020 and the status in the hybris is shipped but it is showing Not Received from Sender in the Saudi Post Tracking website, kindly cancel the order as the customer is asking for the refund.

Regards,
Osam

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