Subject: RE: Cancelation #9610306271
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: MOHD SALMAN <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 18 Dec 2020 19:58:30 +0000

@Fauzan  Ahmad . Musalman<mailto:[email-masked]>

Escalated to tech REQ0189277

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Friday, December 18, 2020 6:18 AM
To: Escalations Dxbteam <[email-masked]>
Cc: MOHD SALMAN <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Cancelation #9610306271
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order #9610306271
Tracking ID: LM892329511

As per Fodel the order has been returned to shipper on 7/11/2020 but as per hybris the status still store in transit, Kindly assist us to marked the as NDR.

Regards,
Fauzan

________________________________
From: "MOHD SALMAN" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 18, 2020 7:04:39 AM
Subject: Late Delivery

Hi Team,

Problem Statement: Cancellation
Order Date : 10 Oct 2020
Order ID: 9610306271
Tracking ID: LM892329511

Assistance Required: Need Urgent Cancellation
Issue Description: The order was shipped from our side on 10/27/20  but till now the order has not delivered to the customer, now customer wants to cancel the order so we request you to cancel the order and refund asap.

Regards,
Mohd Salman

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