Subject: Re: Collection Reference Request - 6247415530
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 18 Dec 2020 12:27:14 +0000

Dear Apoorv,     Please find the collection reference below.  ​  L181FEC       As of now, we are proceeding with the ticket # 184827 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.            An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.       You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/1fcc0a7f67491853d87f8cd06b89072fdad3f2e0305f736c25092c368a13dd8e or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,      Ayushi Singh, Technical Engineer   FarEye- Enabling Digital Logistics      Call: +91 7065956595                  
                           
                            On
                            Fri, 18 Dec at  5:17 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Apoorv, 
   
 Greeting from FarEye! We have received your concern regarding the collection reference. We will revert you back as soon as we have an update or need any details to proceed further. We are working on the same.  

   
 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/1fcc0a7f67491853d87f8cd06b89072fdad3f2e0305f736c25092c368a13dd8e or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
 Thanks and Regards, 
   
  Ayushi Singh, Technical Engineer
 
  FarEye- Enabling Digital Logistics

  Call: +91 7065956595  

  

 

  

  

                           
                            On
                            Fri, 18 Dec at  5:10 PM
                            ,  Apoorv Joshi <[email-masked]>  wrote:
                              
 Hi Team, 
   
 Order Number: 6247415530 
 AWB: 46392031523 
   
 Kindly share the collection reference for this AWB. Thank you for your help! 
   
 Regards, 
 Apoorv