Subject: Re: Customer issue// 00971508843097
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Algaili Ahmed <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 18 Dec 2020 03:19:14 -0700 (MST)

Hi Team, 

Please assist in arranging a callback for the customer as they have requested to only speak to a manager and not customer service over email: 

Contact Number: +971508843097 
Name: Viktorija Bakalinov 

Thank you for your help! 

Regards, 
Apoorv 

From: "Algaili Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, December 18, 2020 10:34:56 AM 
Subject: Customer issue// 00971508843097 

Hi Team, 

The customer reached us in ticket No# 1868883,she is unsatisfied with our service, and not interested to share her complaint query with our customer service agents. 

The customer requested to call one of our responsible managers, please have a look in this concern and do the needful. 

Customer contact: 00971508843097 

Thank you for your help. 

Regards, 
Algaily.