Subject: Re: RE: Order status update: NDR 6237698552 Order AWB - Z2185516
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 18 Dec 2020 09:39:10 +0000

Dear Jessie,     Greeting from FarEye! We have received your concern to update the order status. ​   @Vishwajeet, We need your confirmation to proceed.     @Jessie, post approval we will proceed further.     You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/bf9127ad1aad955fbeb2047508fbeb67d35ef6b305ba4e2da912a2af0fd7f64d or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,      Saurabh Deo, Technical Engineer   FarEye- Enabling Digital Logistics      Call: +91 7065956595                   
                           
                            On
                            Fri, 18 Dec at  2:47 PM
                            ,  Jessie Caparas <[email-masked]>  wrote:
                             
 @FarEye Support 

 

 Can you please initiate RTO? 

 

 2020-11-14 

 13:31:00 

 

 
@Vishwajeet Singh for your approval. 

 

 
 Thank you and Kind Regards, 

 Jessie Caparas 

 T: +97145172087 

 

 

 
From: Shakeeb Arsalan <[email-masked]>  
Sent: Thursday, December 17, 2020 1:05 PM 
To: Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]> 
Subject: Re: Order status update: NDR 6237698552 Order AWB - Z2185516 
Importance: High 

 

   

External email sender, please take precaution.

 

 
 Hi Team, 

 

   

 
 Please note that the shipmnet has been returned to the WH, but still not marked as NDR, so kindly update as NDR and process the refund as well. 

 

   

 
 Regards 

 
 
 Shakeeb 

 

   

 

 
 
From:
"Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 13 December, 2020 13:05:42 
Subject: Order status update: NDR 6237698552 Order AWB - Z2185516

 

   

 
 
 Hi Team, 

 

 
 
 Problem statement - Tracking status RTO still order stautus is In progress and in transit 

 

 

Case id - 1768140

 

  

 

 Order Number: 6237698552 

 
 
 Order Created: 10/31/2020 

 
 
 AWB - Z2185516 

 

 
 
 Assistance: Mark the order as NDR and process the refund for this order 

 

 
 
 Regards, 

 
 
 Manish 

 

   

 

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