Subject: RE: Double deduction - 8394761458
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Mustafa Chakki <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, YASSER LSM <[email-masked]>, Escalations Dxbteam <[email-masked]>, Harish Thakor <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 18 Dec 2020 09:37:25 +0000

@Seeta Seeta<mailto:[email-masked]>

Create a ticket for this in Hybris as discussed.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Wednesday, December 16, 2020 9:23 AM
To: Mustafa Chakki <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; YASSER LSM <[email-masked]>; Escalations Dxbteam <[email-masked]>; Harish Thakor <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Double deduction - 8394761458

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case. Following order: 8394761458, amount was deducted twice. Please check the attached Bank Statement for the same.

Thank you for your help!

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Abdulqader Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Subject: Knet

Hi Team,
#1586856
With reference order No.: 8394761458  Customer is complaining that an amount was deducted withou order  as per our records, there is only one order by KWD35.55.
Customer provided the statement as attached.

Amount KWD35.55

Date : 7/30/20

Kindly look into this and do the needful.

Thanks,
Abdulqader

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