Subject: RE: Missing item, // 6248125803
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Fri, 18 Dec 2020 09:22:21 +0000

@Shakeeb Arsalan<mailto:[email-masked]>

Go ahead with the refund.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Thursday, December 17, 2020 5:32 PM
To: Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; M Ataullah <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Missing item, // 6248125803
Importance: High

External email sender, please take precaution.
Hi Team,

Requesting you to kindly advise us in the below case.

Regards
shakeeb

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 13 December, 2020 16:25:24
Subject: Missing item, // 6248125803

Hi Team,

Problem Statement: Missing item,

Order Date : Nov 27, 2020

Order ID: 6248125803
Tracking ID; SD000590457
Missing item ID ; 162032161 value; SAR179.00
Assistance Required: Need to investigation with the relevant team,

Issue Description: The customer was placed order for 5 items and 5 items has been shipped as per courier team, but the customer received only 4,
so kindly confirm that how many items shipped from your end, The courier team is asking how many boxes was shipped from the WH, kindly update us the same ASAP.

Regards,
Ataullah

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