Subject: Late Collection #9615180622
From: Samer Salmeh <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 18 Dec 2020 02:15:42 -0700 (MST)

Hi Team, 

The customer waiting for collection from 25/11/2020 , so we have escalated to LMG many times through ticket 1733951, but no response. 

Problem Statement: Late Collection 
Order ID: 9615180622 
Order Date : Nov 18, 2020 
Tracking ID: RP112620002188 
Customer contact number:971556002039 
Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 01/02/19 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Samer