Subject: Order ID 6240830825 Items Collected But Not Delivered To The Warehouse
From: Ishan Ahuja <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 17 Dec 2020 23:21:14 -0700 (MST)

Hi Team, 

Ticket #1865486 

Problem Statement: Items collected but not delivered to the warehouse 

Order Date : Nov 10, 2020 
Order ID: 6240830825 
Tracking ID: 46380804164 

Assistance Required: Need to urgently deliver collected items back to the warehouse. 

Issue Description: As per the tracking information, return items have already been collected from the customer on 17 Nov 2020 03:21 PM but still it has not been delivered back to the warehouse in order to initiate the refund at the earliest. We request you to please deliver the item back at the warehouse at the soonest. We have already escalated the case to the Aramax team still no reply. 

Kindly look into the issue and do the needful. 

Regards, 
Ishan