Subject: Refund has been done on 18/11/2020
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: TAJ ALDEN <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 17 Dec 2020 19:55:15 -0700 (MST)

Hi Malik, 

With reference to order # 6243542616 . 

As per hybris the refund has been done from our end on 18 Nov, 2020. But customer still claiming that he has not get the refund also shared the bank statement, 

Kindly check and assist us. 

Regards, 
Fauzan 

From: "TAJ ALDEN" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Friday, December 18, 2020 6:34:24 AM 
Subject: refund has been done on 18/11/2020 

Hi Team, 

Problem Statement: Refund has been done on 18-11-2020 
Order Date :Nov 18, 2020 
Order ID: 6243542616 
Tracking ID:RP1216200001806 
RMA: 1000347705 
Assistance Required: Need refund for customer. 
Issue Description: As per the hypries website the return items has been returned to wh 
kindly check and process the RMA asap and update us. 

Regards, 
Taj Alden