Subject: Cancelation #9610306271
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: MOHD SALMAN <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 17 Dec 2020 19:17:31 -0700 (MST)

Hi Team, 

With reference to order # 9610306271 
Tracking ID: LM892329511 

As per Fodel the order has been returned to shipper on 7/11/2020 but as per hybris the status still store in transit, Kindly assist us to marked the as NDR. 

Regards, 
Fauzan 

From: "MOHD SALMAN" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, December 18, 2020 7:04:39 AM 
Subject: Late Delivery 

Hi Team, 

Problem Statement: Cancellation 
Order Date : 10 Oct 2020 
Order ID: 9610306271 
Tracking ID: LM892329511 

Assistance Required: Need Urgent Cancellation 
Issue Description: The order was shipped from our side on 10/27/20 but till now the order has not delivered to the customer, now customer wants to cancel the order so we request you to cancel the order and refund asap. 

Regards, 
Mohd Salman