Subject: Re: Old child ticket
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 17 Dec 2020 18:03:55 -0700 (MST)

Hi Ahmed, 

Already refunded also please share the RMA in this kind of escalations. 

Regards 
Fauzan 

From: "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, December 18, 2020 6:26:53 AM 
Subject: Old child ticket 

Hi Team, 

Problem Statement: Late Refund 
Order Date : 15/11/2020 
Order ID: 6242376469 
Tracking ID: RP1117200002169 
Assistance Required: Need Urgent Refund 
Issue Description: the customer return the order and the item reached our warehouse on 19/11/2020 and the amount didn't added to my credit 
Customer is chasing us for her order refund please initiate the refund asap. 

Regards, 
Ahmed