Subject: WWD WRONG ITEM HOME CENTRE/ 8217667825
From: Asjad Hussain <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 17 Dec 2020 17:41:49 -0700 (MST)

Hi Team, 

Problem Statement: WWD WRONG ITEM 
Order Date : Nov 26, 2020 
Order ID: 8217667825 
Tracking ID: 15325158217667825 
Item: 162504860 - - Melvan Vintage Relax Chair 
Assistance Required: Damaged Item Received 
Issue Description: Customer emailed us informing that he/she received the item on 12/8/20 but the item which they recieved is wrong and discomfort able , customer also provided us the picture of damaged item. 
Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards, 
Asjad.