Subject: Re: Fetchr Support \ 34198780809782 - Wrong Mobile number Updated - Customer not aware about this delivery \ Ticket [#2092308] Updated
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 17 Dec 2020 07:43:43 -0700 (MST)

Hi Jessie, 

On hybris the status of RMA is still showing reached warehouse. 

Please look into it and advise. Thank you for your help! 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, December 17, 2020 3:19:30 PM 
Subject: RE: Fetchr Support \ 34198780809782 - Wrong Mobile number Updated - Customer not aware about this delivery \ Ticket [#2092308] Updated 

[ mailto:[email-masked] | @Apoorv Joshi ] 

This has been refunded. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi <[email-masked]> 
Sent: Monday, December 14, 2020 3:32 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Jessie Caparas <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]> 
Subject: Re: Fetchr Support \ 34198780809782 - Wrong Mobile number Updated - Customer not aware about this delivery \ Ticket [#2092308] Updated 

External email sender, please take precaution. 

Hi Team, 

Order Number: 9618554487 

AWB: 34198780809782 

Please assist in marking this order as NDR, as per below courier has already returned this but the order status is still reflecting as In Transit. 

Thank you for your help! 

Regards, 

Apoorv 

From: "support" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Jessie Caparas" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, December 14, 2020 4:40:58 PM 
Subject: Fwd: Fetchr Support \ 34198780809782 - Wrong Mobile number Updated - Customer not aware about this delivery \ Ticket [#2092308] Updated 

H Appprv, 

Please note that the order had been returned on 6.12.2020. 

	

	

	

Fady Wagih Ghaly 

Client Support Coordinator 

KSA +966112049199 

UAE +97148012995 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.fetchr.us%2F&data=04%7C01%7Cjessie.caparas%40landmarkgroup.com%7Ccd29ce1a4a7b4fc8414d08d8a023f205%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637435423536746946%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=AfJrx35NPf4w4X61hgNx3trkHJSTCozqYh37JppJiK4%3D&reserved=0 | www.fetchr.us ] 

On Mon, Dec 14 at 3:09 PM , Apoorv Joshi <[email-masked]> wrote: 

Hi Team, 

Please check on the below, have the items been returned to us yet? 

Regards, 

Apoorv 

BQ_BEGIN

From: "support" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Jessie Caparas" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, December 5, 2020 12:45:49 PM 
Subject: Fwd: Fetchr Support \ 34198780809782 - Wrong Mobile number Updated - Customer not aware about this delivery \ Ticket [#2092308] Updated 

That is well noted, and we shall refer it to the concerned team. 

Best Regards, 

	

	

Mohamed Elmoniar 

Client Support Coordinator 

UAE: +97148012995 

KSA: +966112049199 

Website: [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.fetchr.us%2F&data=04%7C01%7Cjessie.caparas%40landmarkgroup.com%7Ccd29ce1a4a7b4fc8414d08d8a023f205%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637435423536756939%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=P77zSMHNMeHZ9kJsTkAdb8SD1JnRzumDnweTfPjZxAU%3D&reserved=0 | 
www.fetchr.us ] 

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On Thu, Dec 3 at 7:14 PM , Apoorv Joshi <[email-masked]> wrote: 

Hi Team, 

Please proceed with RTC. 

Thanks And Regards, 

Apoorv 

BQ_BEGIN

From: "support" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "support" <[email-masked]> 
Sent: Thursday, December 3, 2020 3:47:30 PM 
Subject: Fwd: Fetchr Support \ 34198780809782 - Wrong Mobile number Updated - Customer not aware about this delivery \ Ticket [#2092308] Updated 

Hi Jessie/Apoorv, 

Please let us know if we shall RTC the order? 

Best Regards, 

	

	

	

Mahmoud Nabil 

Client Support Coordinator 

KSA +966112049199 
UAE +97148012995 

Website: [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.fetchr.us%2F&data=04%7C01%7Cjessie.caparas%40landmarkgroup.com%7Ccd29ce1a4a7b4fc8414d08d8a023f205%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637435423536766941%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=aZ1VrbZ7sT%2FEOf36AWKBzYNTYUUtk0neWcQ7%2FP3cIMg%3D&reserved=0 | www.fetchr.us ] 

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2092308:301290 

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