Subject: Re: Content/Inventory Issue - 9618637706
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, lmscontentqa <[email-masked]>, raveen sethupathy <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 17 Dec 2020 07:13:17 -0700 (MST)

Hi Team, 

Please assist on the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "raveen sethupathy" <[email-masked]>, "lmscontentqa" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, December 12, 2020 6:43:08 PM 
Subject: Content Issue - 9618637706 

Hi Team, 

Hope you are doing well. 

With reference to the order number: 9618637706 
Item: 161254900 - - Britax Romer Evolva 1-2-3 Plus Car Seat 

Customer placed this order on Nov 28, 2020 and the order was cancelled due to Out of stock/Nil pick. The item is however, still showing "Only 1 item remaining" on the website. Customer is reporting that if the item is not available and during quality check you found the same why the same information is not reflecting on our website. 

Customer is threatening for DED if the same does not get updated asap. Kindly assist in looping in the concerned team to get the same updated on the website. Attaching an image from the website for the same as well. 

Thank you for your help! 

Regards, 
Apoorv