Subject: RE: Collection Delay - 2000073895 [CaseReference:CAI/1220/34058]
From: "Service Center - CAI Consumer" <[email-masked]>
To: <[email-masked]>, <[email-masked]>
Cc: <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>
Date: Thu, 17 Dec 2020 16:01:48 +0200

Dear Valued Customer

Greetings

Kindly be noted that the pickup was cancelled as shipment wasn't ready , will try to collect on Saturday under reference L17EFED

Best Regards
Youssef Amr

From: [email-masked]
Sent: 12/17/2020 12:50:00 PM
To: [email-masked];[email-masked]
CC: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Subject: RE: Collection Delay - 2000073895

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

AWB: 43826965453;L07BF91

Kindly assist in arranging the collection for this on priority. Customer details are as follows:

Aayh Amr Mohameed

16B, Saleh Subhi Street, Intersection of Mostafa Safwat, Al-Manna Tower 2, Building 2, Second Floor, Apartment 204

Contact Number: +201149014839

Customer is trying to return the items since Oct, 2020 but everytime AWB getting cancelled. Please assist in arranging this within today.

Appreciate your assistance.

Regards,

Apoorv

From: "Mohammad Shafeeque" <[email-masked]>

To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>

Cc: "Fauzan Ahmad, Musalman" <[email-masked]>

Sent: Thursday, December 10, 2020 4:34:05 PM

Subject: Late Collection

Hi Team,

Kindly get it collected as customer is constantly chasing us.

Order Date : 20/10/2020

Order ID: 2000073895

Tracking ID: 43826965453

Regards

Shafeeque

From: "Mohammad Shafeeque" <[email-masked]>

To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>

Cc: "Fauzan Ahmad, Musalman" <[email-masked]>

Sent: Thursday, October 22, 2020 11:06:23 AM

Subject: Late Collection

Hi Team,

Problem Statement: Late Collection

Order Date : 20/10/2020

Order ID: 2000073895

Tracking ID: 43819576275

Assistance Required: Need Urgent Collection

Issue Description:The refund processed and the item has not been collected so far ,so kindly arrange the collection on priority basis as customer is chasing us .

Regards,

Shafeeque