Subject: Re: Late Shipping//Order ID: 6237398264
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 17 Dec 2020 06:03:59 -0700 (MST)

Hi Team, 

Issue statement: items cancellation 
Order Date : Oct 30, 2020 
Order ID: 6237398264 
Items Ids : 
162674158 1 Qty 
162674138 2 Qty 
161112241 1 Qty 

Please assist in getting the items mentioned above cancelled as the cancellation is batting failed. 

Regards 
Shakeeb 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, November 17, 2020 1:10:05 PM 
Subject: Late Shipping//Order ID: 6237398264 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : Oct 30, 2020 
Order ID: 6237398264 
Tracking ID: NA 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Oct 30, 2020 and till now he has not received the order. As per the hybris the order has no consignment. 
Customer is chasing us for his order so we request you to expedite the delivery date asap. 

Regards, 
Ebrahim Hageb