Subject: Re: Re: late collection
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 17 Dec 2020 12:58:16 +0000

Dear Hemyar,     Greeting from FarEye! We have received your concern regarding collection reference. We will revert you back as soon as we have an update or need any details to proceed further. We are working on the same.          You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/a07270e2a7c3bf66071b9c3f2f61355f1d0ec1a50e02d80aa85e727744efbb71 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,      Ayushi Singh, Technical Engineer   FarEye- Enabling Digital Logistics      Call: +91 7065956595                  
                           
                            On
                            Thu, 17 Dec at  6:06 PM
                            ,  Shakeeb Arsalan <[email-masked]>  wrote:
                             
 Hi Team, 
   
 Please provide us the collection reference Id associated with the AWB 46391697380, and order ID; 6247533831 on your priority basis. 
   
 Regards 
 Shakeeb 

 
From: "Hemyar Nasser" <[email-masked]> To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> Cc: "Seeta Seeta" <[email-masked]> Sent: Sunday, 13 December, 2020 15:52:42 Subject: late collection 

    Dear Team, 
 ​ 
 
 Problem Statement: Late Collection . 
 Order Date : 26 Nov,2020 Order ID: 6247533831 Tracking ID: 46385834106  Assistance Required: Need to arrange the collection. Issue Description: Return request was created on 29 Nov,2020 but still there is no progress in collection. Customer Waiting for return pick-up for too long. So kindly please arrange the order collection as soon as possible.   Regards, 
 Hemyar