Subject: Return Collection Status Not Updated For Order ID 6245235006
From: Ishan Ahuja <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 17 Dec 2020 04:22:40 -0700 (MST)

Hi Team, 

Problem statement: Hybris Return Status Not Updated 

Order Number:6245235006 
Order Created: Nov, 21, 2020 
Tracking id - 46388407726 
Return request created: 12/7/20 9:11 AM 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 12 Dec 2020 04:00 PM. However, hybris status is still showing "SUBMITTED_TO_WAREHOUSE". We request you to please assist in this case as the customer is waiting for his refund. 

Regards, 
Ishan