Subject: RE: refund hypris problem
From: Mohd Imran <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, seeta.seeta <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, AHMED OMER <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 17 Dec 2020 11:16:04 +0000

Raised to tech INC0932488<https://landmarkit.service-now.com/incident.do?&sysparm_action=getRecords&displayvalue=all&sysparm_query=active%3Dtrue%5Enumber=INC0932488>

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Shakeeb Arsalan <[email-masked]>
Sent: Thursday, December 17, 2020 10:45 AM
To: Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; AHMED OMER <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: refund hypris problem
Importance: High

External email sender, please take precaution.
Hi Team,

Please note that the partially cancellation of the item ID 159405661 getting cancelled, so kindly do the needful.

Regards
Shakeeb
________________________________
From: "AHMED OMER" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 13 December, 2020 04:40:07
Subject: refund hypris problem

Ticket no : 1862396

Hi Team,

Problem Statement: Late Delivery
Order Date : 22 Nov 2020
Order ID: 6245794495
Tracking ID: SD000526304

assistant required : the order not been canceled may times by our agents and all of the cancelation attempts failed, now the customer is asking for his refund please assist us to close this case.

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