Subject: RE: Itme to be canceled 8214841458 & 162377603
From: Mohd Imran <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, saeedurrahman choudhary <[email-masked]>, Akshay Berry <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 17 Dec 2020 11:10:35 +0000

Raised to tech INC0932483<https://landmarkit.service-now.com/incident.do?&sysparm_action=getRecords&displayvalue=all&sysparm_query=active%3Dtrue%5Enumber=INC0932483>

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, December 16, 2020 8:25 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; saeedurrahman choudhary <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Itme to be canceled 8214841458 & 162377603

External email sender, please take precaution.
Hi Team,

Please assit in processing the cancellation for the following item 162377603  as it is getting failed.

Regards
Shakeeb

________________________________
From: "saeedurrahman choudhary" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 16, 2020 8:27:34 PM
Subject: Itme to canceled

Hi Team,

Problem Statement: Item to be canceled
Order ID: 8214841458
Tracking ID: FP1117200004280
Item ID  : 162377603 - - Set of 2 - Textured Trunks with Wide Elasticised Waistband

Assistance Required: Need cancellation of an item and being refunded

Issue Description: Customer booked two quantity but only one item shipped and the other one got cancelled but the cancellation got failed.

Pleas do cancellation and refund.

Thank you

Regards,
Saeedurrahman

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