Subject: RE: Late Shipping // 9612820310 // 1706281
From: Mohd Imran <[email-masked]>
To: Manjit Gurung <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, seeta.seeta <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Nitesh Singh <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 17 Dec 2020 10:59:12 +0000

Hi @Manjit Gurung<mailto:[email-masked]>,

Please help to get this order dispatched on priority.

Order Date : Nov 7, 2020

Order ID: 9612820310

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]>
Sent: Thursday, December 17, 2020 9:43 AM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Nitesh Singh <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Shipping // 9612820310 // 1706281

External email sender, please take precaution.
Hi Team,

Need your assistance in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 6 December, 2020 13:56:22
Subject: Re: Late Shipping // 9612820310 // 1706281

Hi Team,

The Customer is asking for a call from the manager. Kindly look into this and help us to close the case.

Thanks,
Nitesh
________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 19 November, 2020 19:48:36
Subject: Late Shipping // 9612820310 // 1706281

Hi Team,

Problem Statement:  Late Shipping

Order Date : Nov 7, 2020

Order ID: 9612820310
Tracking ID: NA
Assistance Required: Need Urgent Delivery

Child Ticket: 1709947 has been created

Issue Description: Customer placed order on Nov 7, 2020 and till now he/she has not received the order. As per the hybris the order status is in progress.

Customer is chasing us for his/her order so we request you to expedite the delivery date.

Regards,
Nitesh

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com