Subject: RE: Late refund-6242963309-1759530
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Akshay Berry <[email-masked]>, Mohd Imran <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, IQBAL LSM <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 17 Dec 2020 10:40:28 +0000

@Shakeeb Arsalan<mailto:[email-masked]>

Is there a child ticket for this?

This is pending to be closed by WH team.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Thursday, December 17, 2020 2:36 PM
To: Jessie Caparas <[email-masked]>; Akshay Berry <[email-masked]>; Mohd Imran <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; IQBAL LSM <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late refund-6242963309-1759530
Importance: High

External email sender, please take precaution.
Hi Team,

Please note that the WH team updated us the return processed, but the refund is still not initiated from our end and showing reached at WH, please look into the child ticket; 1769711, and help us in closing this case.

Regrds
shakeeb

________________________________
From: "IQBAL LSM" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 3 December, 2020 17:13:27
Subject: Late refund-6242963309-1759530

Hi Team,
​
Problem Statement: Late refund.

Order Date :  Nov 16, 2020
Order ID: 6242963309
Tracking ID: RP1119200006687
RMA : 1000185833
Ticket : 1759530
Assistance Required: Refund needs to be processed.

Issue Description: Items have been returned to the worehouse on Nov-21-2020, but refund has not been processed yet.

Please look into this matter and do the needful.

Regards,
Mohd Iqbal

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