Subject: RE: Cancelled order# 2000575859
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Alinaqi Bhavnagri <[email-masked]>
Cc: Algaili Ahmed <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 17 Dec 2020 10:17:34 +0000

@Alinaqi Bhavnagri<mailto:[email-masked]>

Can you help us on the below?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Thursday, December 17, 2020 7:47 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Algaili Ahmed <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Cancelled order# 2000575859
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us on the below case.

Regards,
Fauzan

________________________________
From: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 17, 2020 9:13:28 AM
Subject: Cancelled order# 2000575859

Hi Team,

With reference to order ID# 2000575859 placed on 23 Nov 2020 the order has been cancelled, but the customer is still insisting the amount has been captured.

We have pushed the the customer to check with his bank and then later to share us a certified image of his bank account statement but she is not satisfied to provide us with his bank statement account.

Kindly check whether the amount is captured or not.

Thank you for your help.

Regards,
Algaily.

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